Legal notice

1. Website Publisher

Trading name: Royal Opera
Registered office: 1 rue Marguerin, 75014 Paris, France

Email address: support@royal-opera.com
Telephone: +44 7488 813678

Publishing Director: Royal Opera
For any query relating to the publication of this website, please write to support@royal-opera.com.

2. Customer Support

You can contact us by email from Monday to Friday, between 9:00 am and 5:00 pm (GMT). We usually reply within 48 business hours.

3. Website Hosting

This website is hosted by Shopify Inc., 150 Elgin Street, Ottawa, Ontario K2P 1L4, Canada.

4. Website Use

By visiting and browsing the Royal Opera website, users give their full acceptance of this legal notice. Although we do everything we can to keep the information on the site accurate and current, Royal Opera cannot warrant that all content is complete, entirely correct, or permanently up to date. Users alone remain responsible for how they interpret and make use of the information provided.

5. Website Availability

The website is designed to run continuously, 24 hours a day, 7 days a week. Short interruptions can occur, especially during maintenance work, system updates, or because of circumstances outside our control. Royal Opera accepts no responsibility for temporary disruptions to the service.

6. External Links

This website may contain links to third-party websites. We exercise no control over these external sites and do not review their content. As a result, Royal Opera accepts no liability for their availability, their material, or any harm that may arise from visiting them. If you wish to set up a hyperlink to the Royal Opera website, please send your request to support@royal-opera.com for written approval.

7. Cookies

Royal Opera uses cookies to enable essential features, measure performance, and improve your browsing experience. You can adjust or disable cookies through your browser settings. Please note that doing so may restrict the way certain pages work.

8. Intellectual Property

All material on the Royal Opera website, including text, images, logos, video, graphics, page layout, design, and code, is protected under intellectual property law. Reproducing, modifying, distributing, or using any content without written permission is forbidden and may result in legal action.

9. Personal Data

Royal Opera gathers personal information when processing orders, arranging delivery, handling billing and customer service, and, with your consent, for marketing purposes. This information may include your first and last name, delivery address, email, phone number, and order details. We never sell or share personal data with outside parties for profit or any other commercial purpose. Under GDPR, you have the right to access, update, erase, restrict, or object to the processing of your data, and to request a portable copy of your information. Please send any such request to support@royal-opera.com along with valid proof of identity.

10. Liability

Royal Opera cannot be held liable for direct or indirect losses arising from use of the website, including technical faults, access to third-party sites, viruses, or loss of data. It is your responsibility to keep your devices and internet connection secure while using this site.

11. Website Management

Royal Opera may modify, suspend, restrict, or close access to the website, whether in whole or in part, at any time and without prior notice. We also reserve the right to remove any content we consider inappropriate or contrary to our policy.

12. Governing Law and Jurisdiction

This legal notice is governed by French law. Any disputes will be brought before the courts having jurisdiction over the registered office of Royal Opera.

13. Contact

For any questions about this legal notice, please contact us at support@royal-opera.com.