Shipping policy

At Royal Opera, we aim to provide dependable and transparent delivery timelines that align with the estimates shown on our product pages.

Company Information

Website: Royal Opera — royal-opera.com
Registered address: 194 Thomas St, Sheffield City Centre, Sheffield S1 4JR, United Kingdom

Email: support@royal-opera.com
Phone: +44 7488 813678

Our support team replies to emails from Monday to Friday, 9:00 am to 5:00 pm (GMT). In most cases, enquiries are dealt with within 48 business hours.

Order Processing

Orders placed before 2:00 PM (GMT) are dispatched the same day. Orders received after that time are sent out on the next business day.

Processing and dispatch generally take between 2 and 3 business days, excluding weekends and bank holidays.

You will receive a confirmation email as soon as your order is placed. Once your parcel leaves our warehouse, a second email follows with your tracking number.

Delivery Times — United Kingdom

For now, we ship exclusively to UK addresses.

Our estimated delivery windows are as follows:
- Order preparation: 2 to 3 business days
- Shipping transit: 5 to 8 business days
- Total estimated delivery: 7 to 11 business days

These timeframes correspond to the estimates displayed on each product page.

Shipping Partners

We partner with trusted logistics providers, selected according to your location and our operational requirements.

Shipping Costs

Every delivery is free of charge, with no minimum order value.

Split Shipments

On occasion, an order may be sent in separate parcels because of stock availability or packing requirements. When this is the case, each parcel comes with its own tracking details so you can follow every shipment.

Delivery Area

Royal Opera ships solely to addresses located within the United Kingdom.